Contacting the Yorkshire Swan Rescue Hospital
Our daily opening hours are 9am to 6pm, seven days a week.
For all enquiries regarding injured swans and wild animals, please call our telephone helpline on 01757 544554 (9am to 6pm daily)
We aim to answer every enquiry we receive, but please understand our phone line is manned by the same volunteers who are also undertaking other varied tasks demanded by the challenging nature of our work throughout each day. Due to overwhelming numbers of calls for our help, if your call is not immediately answered, we politely request you do not persistently call our helpline as this will naturally delay our response time to you. Instead, please simply leave your name, telephone number and a short message on our answer phone, and we will return your call as soon as we are practically able to.
Please respect that deliveries of wildlife casualties to our hospital is strictly by pre-arranged appointment only. This is so we can prepare and ensure in advance suitable accommodation, equipment and or appropriate veterinary treatment that may be required. Do not turn up to our hospital without an appointment.
The facilities used for caring for animals at our sanctuary are not open to members of the public, so to avoid unnecessary stress and to protect our recovering wildlife casualties. Any finder delivering a casualty to our sanctuary by pre-arranged appointment will be asked to complete an admittance form concerning the casualty, before any animal is surrendered into our care, without exception.
As a wild animal rescue service and rehabilitation centre, we regret that we are unable to assist with domesticated species or pets of any description.
Whilst we provide an entirely free rescue service and sanctuary facility for injured swans and wild animals, we respectfully ask you consider making a donation when contacting us regarding an injured animal, so your support can continue to further our important and valuable work.
We have a list of Frequently Asked Questions, with detailed replies, on our website.
For all non-emergency enquiries, please email us at info@ysrh.org.uk
Please only email us with non-emergencies. Do not email us details of wildlife casualties, as we may be unable to check our emails frequently due to the volume of work at the sanctuary.
Our Postal Address;
Yorkshire Swan Rescue Hospital
Skylark Nature Reserve,
Park Lane, Barlow
Near Selby, North Yorkshire
YO8 8EW
Yorkshire Swan Rescue Hospital is a proud associate member of the British Wildlife Rehabilitation Council
|
|
|